At Hustlers Heaven, we are committed to delivering your order safely and promptly. Please read the following details regarding our shipping process to understand how we handle your purchase.
1. Processing Time
- Order Processing: All orders are processed within 6-8 business days after the order is placed. You will receive a confirmation email with tracking information once your order has shipped.
- Business Days: Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Estimates
- Free Shipping: We offer free standard shipping on all orders above Rs 1000/-. Delivery times for free shipping range from 6-8 business days, depending on your location.
3. Shipping Locations
- Domestic Shipping: We ship to all regions within India. Delivery times may vary based on your location.
- International Shipping: At this time, we do not offer international shipping. Stay tuned for future updates on our global shipping options.
4. Shipment Tracking
Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order’s progress directly through the shipping carrier’s website.
5. Shipping Delays
While we aim for timely delivery, there may be delays due to factors beyond our control (e.g., weather, customs, or courier delays). If your delivery is delayed, please allow extra time and contact us if you have not received your package within the estimated delivery time.
6. Lost or Stolen Packages
Hustlers Heaven is not responsible for packages lost or stolen after they have been marked as delivered. We recommend choosing a secure delivery location. If your package is lost or delayed, please contact the carrier first. If additional help is needed, feel free to reach out to our customer support team.
7. Incorrect Shipping Information
Please ensure that all shipping details provided during checkout are accurate. Hustlers Heaven is not responsible for any delays or missed deliveries due to incorrect or incomplete shipping information. If you notice an error in your shipping details, contact us immediately at hello@hustlersheaven.com
8. Order Changes or Cancellations
Once your order has been processed, we are unable to make changes or cancel the shipment. If you need to adjust your order before it is processed, please contact our customer service team as soon as possible.
9. Contact Us
For any shipping-related inquiries or concerns, please contact us at:
hello@hustlersheaven.com